About the program

Points

Within the course of the 10 laps, there is a couple of challenges that allow you to practice the learned techniques. Earn extra 100 points by joining and submitting each challenge. That’s a minimum of 200 points extra for you and that could make the difference between winning and losing! There is an assessment at …

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Guide: Modules

Part 2: The Program Step One: Enroll 1. Let’s get started! Before you start any module, the first step you have to do is enroll in the module. 2. To find your module, please go to the ‘My Module’ page and, you will be able to see all the modules from the module. Please click …

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Program Overview

  What is this program about? This is a behavior program. It’s designed for you who are working in a customer-facing role (frontline).  You will learn behavioral skills that allow you to take control of customers with confidence and enthusiasm. You will be empowered to move beyond your comfort zone in order to attain breakthrough …

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